Reference

How arisantoto Handles Your Personal Data

Your account data — including your registered details, wallet transactions via DANA, OVO, or GoPay, and device session history — is held under a clear, consistent policy.

No data sold to third partiesDANA, OVO, GoPay transaction privacyAccount data on secure storageYou can request data access anytimeCookies used only for session and security

Explore the Lobby Read FAQ

What Information We Hold and Why

arisantoto Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect your name, email address, phone number, and the wallet details you use — whether that is DANA, OVO, or GoPay. This lets us verify your identity, process deposits and withdrawals, and keep your account secure. We also log device

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and browser session data automatically each time you access the platform, which helps us detect unusual activity and protect your wallet. Payment records, including transaction timestamps and amounts, are retained to support any disputes or account queries you raise with our support team. We do not
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collect data beyond what your account activity generates. Location signals from your device may be logged where local law and eligible regions require it for fraud screening — this is not used for marketing. All data handling is subject to applicable local law, and availability of
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this service depends on whether access is permitted in your region. Players in Medan and across Indonesia are covered by the same policy terms. If you connect via a mobile browser or the arisantoto web app, session tokens are stored locally on your device and expire
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when you log out.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA PROTECTION DETAIL

How We Protect and Manage Your Account Data

Data security at arisantoto is built around a few clear practices — encryption in transit, access controls on stored records, and a short retention window for data that no longer serves an active account purpose. Here is what that looks like in practice for your account.

Encryption in Transit

All data sent between your device and our servers — including DANA, OVO, and GoPay payment instructions — is encrypted using SSL. Your wallet details are never transmitted in plain text.

Cookie Use

We use session cookies to keep you logged in across pages and security cookies to flag unusual login attempts. We do not use advertising cookies or share cookie data with external marketing platforms.

Data Retention

Account records are kept for as long as your account is active and for a period after closure as required by applicable law. Payment records tied to DANA or OVO transactions follow the same retention schedule.

Your Access Rights

You can request a copy of the personal data we hold, ask us to correct inaccurate details, or request deletion where local law permits. Submit these through live chat or email and we will confirm next steps.

CONTACT OUR TEAM

Reach Us About Your Privacy Rights

If you want to review, correct, or remove your personal data, our support team handles these requests directly. You can reach us through live chat, email, or the in-app help channel — whichever is faster from your phone. We aim to respond to all data-related requests within a reasonable time, and we will confirm receipt of your request before acting on it.

Live Chat Open the chat icon from your account page. Our team is available to handle data queries, wallet verification questions, and account access issues.

Email Support Send your data request or privacy question to our support address. Include your registered phone number or wallet reference so we can locate your account quickly.

In-App Help From the arisantoto mobile browser interface, tap the help icon in your account menu to submit a data access or deletion request directly from your device.

Your Privacy Questions, Answered

These are the questions we hear most often about how your data is handled on arisantoto. If your question is not covered here, contact our support team directly through live chat or email.

We collect your name, phone number, email address, and the wallet identifier you link — such as your DANA or OVO account. We also log device and session data for security purposes.

Payment data is used only to process your deposit or withdrawal and to support any account dispute you raise. We do not share wallet transaction records with third-party marketing or advertising services.

Contact our support team via live chat or email with your registered phone number. We will locate your account record and provide the data held, subject to applicable local law and verification of your identity.

Yes. You can request deletion via our support channels. We will remove data that is no longer required, though some records may be retained for the period required by local law after account closure.

We use session cookies to maintain your login state and security cookies to detect unusual access. No advertising or tracking cookies from external platforms are placed on your device through our site.

Yes. The same policy covers mobile browser access. Session tokens stored on your device expire on logout. All data handling depends on local law and is available only where access is permitted in your region.

How arisantoto Handles Your Personal Data

How We Protect and Manage Your Account Data

Encryption in Transit

Cookie Use

Data Retention

Your Access Rights

Reach Us About Your Privacy Rights

Your Privacy Questions, Answered

01 What personal data does arisantoto collect when I open an account?

02 Is my DANA or GoPay transaction data shared with anyone?

03 How do I request a copy of the data arisantoto holds on me?

04 Can I ask arisantoto to delete my account data?

05 What cookies does arisantoto use and why?

06 Does arisantoto's privacy policy apply if I access the platform from a mobile browser?

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